At Beste And More, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer hassle-free exchange and refund options subject to the following terms and conditions:
Exchange Policy:

  1. Eligibility: Exchanges are available for items that are in their original condition, unused, and with all tags and packaging intact. Items must be returned within 7 days of receipt.
  2. Exchange Process: To initiate an exchange, please contact our customer service team within 24 Hours of receiving your order. Our team will guide you through the exchange process and provide instructions on returning the original item.
  3. Exchange Options: You may exchange the item for a different size, color, or a similar product of equal or lesser value, subject to availability. If the desired item is unavailable, a refund will be issued as per our Refund Policy.
  4. Return Shipping: The cost of return shipping for exchanges will be the responsibility of the customer, unless the exchange is due to an error on our part (e.g., wrong item shipped, defective product).
  5. Final Sale Items: Please note that certain items, such as clearance or final sale items, may not be eligible for exchange. These items will be clearly marked as non-returnable on our website.

Refund Policy:

  1. Eligibility: Refunds are available for items that are returned in their original condition, unused, and with all tags and packaging intact. Items must be returned within 7 days of receipt.
  2. Refund Process: To request a refund, please contact our customer service team within 24 Hours of receiving your order. Our team will provide you with a return authorization and instructions on returning the item.
  3. Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow 7-14 business days for the refund to be processed after the returned item is received and inspected (for card payments)
  4. Return Shipping: The cost of return shipping for refunds will be the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
  5. Non-Refundable Items: Certain items may not be eligible for a refund, including clearance or final sale items, personalized/customized items, and perishable goods (e.g., food items).